![]() pan handling, Title 31 violations, compulsive gambling concerns, medical emergencies and health and safety issues.ġ. The Guest Services Senior Representatives are also responsible for reporting any illegal activity discovered i.e. Responsibilities include promoting and encouraging Club Card membership by enrolling guests, maintaining account information, reprinting club cards, Guest Services redemption booths, greetings, Bus Counter oversight, crowd control, special events, applying free play, coupons, meal vouchers and match play. ![]() Under the direction of the Guest Services Floor Supervisor, the Guest Services Senior Representative is responsible for providing Best in Class service at every opportunity while assisting the needs of the guest in a variety of areas, dependent upon assigned schedule.
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